Privacy Policy

This Privacy Policy is designed to help you understand how we collect, use, and protect your information when you use our services. As technology and privacy laws evolve, we may update this policy from time to time. In the event of significant changes, we will post a notice on our homepage and in your account dashboard. By continuing to use our website and services after such updates, you agree to the revised policy.

By signing up for any of the products or services offered by themeforge.xyz (together, the “Services”), you agree to the terms of this Privacy Policy and, as applicable, the themeforge.xyz Terms of Service. This policy represents a legally binding agreement between you (or your client, employer, or any entity you represent) as the user of the Services (referred to as “you” or “your”) and themeforge.xyz and its affiliates. If we introduce new features or tools to our Services, they will also be subject to this policy.

We strive to keep your Personal Information accurate, complete, and up-to-date based on the information you provide to us. If you request access to your Personal Information, we will inform you of its existence, use, and disclosure, as allowed by law, and provide access to that information.

Types of Information We Collect

Website Visitors: We collect information about the device and browser you use, your network connection, and your IP address when you visit our website. We may also receive Personal Information when you purchase subscriptions or make other requests from themeforge.xyz.
Chat Support Users: We collect your name, email address, device and browser details, network connection, and IP address when you interact with us through our live chat support.
Forum Users: We collect your name, email address, and website URL when you participate in our forums.

We use this information to service your account, enhance our Services, and respond to any inquiries you may have.

When Do We Collect This Information?

We collect information when you visit our website or engage with us through email, web forms, live chat, or by posting content on our website (such as forum posts or product update requests). We also collect any additional information you choose to provide to us.

Use of Information

themeforge.xyz may use and disclose information as described in this Privacy Policy. In addition to the uses outlined here, we may use the information for purposes such as order fulfillment, product surveys, billing, audits, and similar activities. We only collect, use, and disclose personal or non-personal information for purposes that are reasonable in the circumstances. We use fair and lawful means to collect information. We also reserve the right to use or disclose aggregated information and business contact details in ways we believe are appropriate.

Children’s Privacy

We do not allow individuals under the age of 13 to become members of our site. If you are under the age of 13, do not provide any personal information to us.

Links to Other Websites

Our website may contain links to other websites operated by third parties. Please be aware that when you click on these links, you will be subject to the privacy policies of those websites, not ours. We encourage you to review the privacy policies of any external sites you visit.